Terms & Conditions Overview.

Shipping

Free shipping Australia wide for all orders over $100*$9 Standard Shipping for Australian orders under $100** Not Including Framed Orders Australian orders only, can opt forExpress Post which is a flat rate of $15.All International Orders are a Flat Rate of $35. Custom and import duties may apply, please check if this is applicable for your country. If you are unsure, I'm happy for you to contact me and I can look it up for you. Canvas Floating Timber Frames Flat Rate Shipping Prices:Australian Orders: $25International Orders: $45

Unframed artworks are sealed in an archival clear sleeve backed with a hard backing board. They are then wrapped and posted in a ridged mailer to ensure they arrive to you safely.

Orders size A2 and larger will be wrapped and rolled in a mailing tube.

Framed Canvas Artworks come bubble wrap in a custom made cardboard box for safe travels. 

 

Returns

Hassel free returns. If you are not completely satisfied with your purchase you are welcome to a refund or exchange once I receive tracking number of returned item (excluding commissions), provided it is sealed in the archival sleeve it arrives in and in resalable condition. Additional postage charges will apply.

If you receive a damaged parcel please take photos, keep the parcel and contact me within 48 hours of receiving your delivery. Any time after this will not be considered. Once I have received the photos of damage, we will come to an arrangement together to solve the issue.

I do not cover the costs for redelivery if there happens to be a return to sender, so please double check your address is correct when checking out.

Please note, due to colours varying slightly from PC’s, Mac’s and Phones, the colours in your prints may vary slightly to what you see on your screen.

 

Commission T&C’s

A non-refundable 50% deposit is to be made at the time of confirming the commission. Work will not commence until the deposit has been paid. In the unlikely event that you decide to cancel once the commission has started, the 50% deposit will not be refunded to pay for my time creating this artwork. There are to be no renegotiations on price once commission has started.

As the artist, I reserve the copyrights to all commissioned pieces and may use photos of the completed artworks to promote my business. If you have any questions regarding this, please don't hesitate to contact me and we can work through any concerns together.

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For more information about our Privacy Policy, Terms of Service, Shipping Policy & Refund Policy, please click on the links here.